Application and Page Display Names
Display names are used for the reporting and analysis of information gathered during application monitoring activities. They are used as a kind of shorthand that enables you to easily recognize the associated application's Windows OS process or application page.
The Display Names branch enables you to map the display name of an application and the pages within it so that they are more indicative and easily recognizable in generated reports.
If you do not map any display name, then unmapped applications will appear bucketed as pages without display names in Desktop Analytics reports.
You can perform the following operations in the Display Names window:
Create Categories for the Applications or Pages. See Creating Categories for Display Names.
Import selected or all Application or Page names into the Display Names tables. See Importing Selected Application/Page Names into Display Names Table.
Export Display Name mappings to another environment. See Exporting Display Name Mappings.
Manually define Display Names for Applications and Pages:
Define the Display Name for an Application. See Defining the Display Name for an Application.
Add a Page to an Application and define its Display Name. See Adding a Page to an Application and Defining Its Display Name.
An Administrator needs to define display names for applications, but prefers to do it in multiple sessions. Instead of filling a .CSV file with all the information in the Database and configuring the entire CSV file, the Administrator automatically imports the information directly from the Database using the Designer user interface. In addition, the Administrator only selects specific applications and pages they want to define at the moment.
If the database includes the following information:
App 1: www.nice.com
Page 1: http://www.nice.com/engage/services
Page 2: http://www.nice.com/about-nice
Page 3: http://www.nice.com/protecting/what-we-do
App 2: Excel
Page 1: Workday summary
Page 2: Salary track
Page 3: Grocery list
Then a selective import of Display Names when the Administrator requests the list of unmapped applications they will receive the following:
www.nice.com
Excel
When the Administrator clicks on each unmapped application, the list of unmapped pages, per application is displayed. The Administrator can then map each unmapped Page to a Display Name.
For example, if the Administrator selects www.nice.com and then maps each unmapped page to the Display Names, the next time the Administrator requests the list of unmapped applications, only the Excel appears in the list because www.nice.com was mapped.
